Nigeria's social commerce trust layer · Built for WhatsApp & Instagram sellers

You don collect?With Merx,always yes.

Merx is the commerce operating system for Nigerian social commerce sellers. A verified storefront buyers actually trust. One unified inbox for every WhatsApp, Instagram, Facebook and TikTok DM. Safe pay-on-delivery on every order, so no one gets scammed on either side. And a Merx Score that finally turns your trading history into a credit identity banks can read.

★★★★★Founding Nigerian sellers already building bankable trading history
Nigerian woman seller at a market stall in Abuja
Verified Seller
Adeola's Fruit's Store · Lagos Island
Built on:
📦
Safe Pay-on-Delivery
Buyer pays. You ship. Money releases.
💬
Unified Inbox
WhatsApp · IG · FB · TikTok
⚖️
48hr Resolution
Binding dispute review
✅
Verified Sellers
ID & bank matched
📊
Merx Score
Bankable credit identity
How it works

From DM to paid.
In five steps.

Set up your store. Buyer orders and pays safely. You dispatch, and Merx verifies every step. Buyer confirms. Funds release. And every settled order builds the trading history that finally makes you bankable.

01

Set up your verified store

Spin up your shareable Merx storefront in under 10 minutes. Drop the link in any Instagram bio, WhatsApp status or TikTok caption.

02

Buyer pays into Merx

Even on pay-on-delivery orders, the buyer pays into Merx upfront. Funds sit safely until the order is fulfilled. Neither side can touch them. No fear, no scams.

03

You dispatch. Merx records the trail.

Mark the order as dispatched. Merx quietly captures verification at every step from your hands to the buyer’s door.

04

Buyer confirms delivery

The buyer confirms receipt with a private confirmation only they hold. No fake claims. No he-said-she-said.

05

You get paid. Your score grows.

Funds release to your account automatically. Every settled order sharpens your Merx Score, the bankable trading history banks have never been able to see.

Unified Commerce Inbox

Every DM, one inbox.
Zero missed sales.

Stop juggling five apps to serve one customer. Securely connect the WhatsApp, Instagram, Facebook and TikTok accounts you already use, with your consent and end-to-end encryption, and Merx pulls every DM into one unified inbox. Same accounts your buyers already know. One place to run them all.

WhatsApp
Instagram
TikTok
Facebook
→ one Merx inbox
  • Connect your existing WhatsApp, Instagram, Facebook and TikTok accounts in a few taps
  • Every DM flows into one unified Merx inbox. Keep using the accounts your buyers already know.
  • End-to-end encrypted and consent-based. You stay in control, and you can disconnect anytime.
  • Automatic customer profiles built from every interaction. No more lost order history.
  • Turn any conversation into a protected order in a single tap
Seller checking orders on her phone at her shop
Seller carefully packaging an order for dispatch
Payment Protection

You ship.
They confirm.
You get paid.

Payment locks the moment your buyer pays. You ship knowing the money is already there. The buyer confirms delivery on their end, and the funds release straight to your account. If anything is ever contested, a Merx reviewer settles it in 48 hours flat. Binding. Final. No arguing.

📦Safe Pay-on-Delivery

You can now safely accept pay-on-delivery for your products without the fear of being scammed. Buyers pay into Merx upfront, you ship with confidence, and the money only moves when delivery is confirmed. Both sides protected.

  • Buyer payments held safely in licensed, regulated infrastructure
  • Every order verified end-to-end so no one can fake a missing delivery
  • Disputes resolved in 48 hours by a Merx reviewer. Binding, final, no arguing.
  • Funds release the moment the buyer confirms, straight to your account
Verified Storefront

A store buyers trust.
Numbers that grow you.

Every Merx seller gets a shareable storefront at merx.com.ng/store/yourname. Protected checkout built in, buyer trust signals on every product, ready to drop into any Instagram bio, WhatsApp status or TikTok caption. Hit the criteria and earn the Merx Verified badge: a real signal to buyers that you're ID-checked, bank-matched, and accountable.

  • Your store live at merx.com.ng/store/yourname in under 10 minutes. No tech skills needed.
  • Protected checkout built into every product, so buyers see the trust signals before they pay
  • Earn the Merx Verified badge and get listed on the aggregated Merx store discovery page
  • Weekly revenue digest delivered to your WhatsApp every Monday morning
Colorful fabric and goods displayed at a vibrant market stall
📊 The Merx Score

From invisible
to bankable.
One order at a time.

After years of legitimate trading, Nigerian social commerce sellers have zero financial identity. No credit history a bank can read, no path to business financing. Merx fixes that. Every order you complete builds a real, verifiable record of how you trade.

📊
Every order builds your score
Order volume, fulfilment speed, payment reliability, dispute history. Every transaction on Merx becomes a data point in a financial identity that grows with you.
🏦
A credit signal banks can read
For the first time, your real trading history lives in a format lenders understand. The seller doing ₦2M a month on WhatsApp stops being invisible to the financial system.
🚀
Unlock revenue-based financing
As your Merx Score matures, it connects you to lending partners, with repayments deducted automatically as your orders settle. Trade your way into capital, no collateral asked.
Start building your Merx Score →
Nigerian seller running her business, building her Merx Score with every order
✓ Merx Verified
Trusted by sellers

“Before Merx, I lost
everything to one buyer.
That argument doesn't
exist anymore.”

Before Merx, I lost a significant amount to a buyer who claimed the package never arrived. No record, no proof. I just had to swallow it. Now my customers pay into Merx, even on pay-on-delivery, and I ship knowing I'm fully protected. I've done over 40 transactions since I joined and had zero disputes. Zero. My customers actually trust me more because the whole process looks professional.

★★★★★
Adeola Okonkwo
Fashion seller · 40+ transactions on Merx
40+
Transactions completed
$0
Lost to payment disputes
100%
Payments collected

Real seller story · Unscripted

40M+Nigerian MSMEs selling on WhatsApp & Instagram
48hrsBinding dispute resolution. One appeal. Final.
4-in-1Storefront, inbox, payments & credit identity
<10minTo open your verified Merx storefront
Free to start · No monthly fees · No credit card needed

You've worked for
every sale. Collect it.

Open your verified Merx storefront, accept pay-on-delivery without fear, run every DMfrom one inbox, and start building the credit identity banks have never been able to see.

Free to open · No setup fees · You only pay a small fee when an order is collected